What Information Does Vero Collect
Vero collectsand processes information provided directly by you when you sign up for ourservice,when you visit our website, and when you use our service. Vero may collect such information as:
1. Account information
Such as your name, email address, location, phone number, contact preferences, and similar contact data, along with service-related details, history, and similar information.
2. Device Information
We may collect device data such as information about your computer, tablet, or other device you use, includingyour device name, browser and device characteristics, operating system,language preferences,and identifiers associated with cookies or other technologies that uniquely identify your device or browser. We may also collect device event information (such as system activity, error reports (sometimes called “crash dumps”) and hardware settings).
3. Usage Information
We may collect usage data such as location, session cookies,internet protocol, and website addresses related to your access and use of the services. This may also include information about the time you spend on websites or apps, the links or advertisements you see, the videos you watch online using our services, search terms you enter, and items in your online shopping cart.
4. Network Information
This includesinformation about your network usage and devices.We may collect information on performance, technical information, and usage information that relate to the services, products, websites, and networks.
5. Equipment Information
This includes information that identifies or relates to equipment on our networks, such as type, identifier, status, settings, configuration, software, or use.
6. Location information
This is information about where your device is located, including your street address andzip code.
How Does Vero Collect the Information
We may collect your information in three ways:
How Does Vero Use the Information
Vero may use this information for various business purposes, such as to:
How Does Vero Share the Information
Vero may share your information in the following ways:
Affordable Connectivity Program (ACP) Participants
Participants in the ACP agree to allow Vero to collect information relative to program eligibility. The information will be used to associate Vero with the participant as their service provider, obtain reimbursement from and verify eligibility with the Universal Services Administrative Company (USAC) and other agencies of the United States Federal Government. Connectivity between Vero and USAC will be used for Vero to transmit personally identifiable information (“PII”) of applicants to USAC, to enable USAC to confirm, with an affirmative or negative confirmation, whether the applicant is already enrolled in the federal Lifeline program benefit and/or ACP benefits, and/or is eligible to receive the Lifeline and/or ACP benefits.
How Does Vero Protect the Information
However, no security measures are perfect. Despite our safeguards and efforts to secure your information, we cannot guarantee the security of the information under our control.No electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.
Does Vero Collect Information from Minors
or by USPS mail or overnight delivery to:
Vero Broadband, LLC
2347 Curtis Street
Denver CO 80205